|
Q. What is a
VietnamTripAdvisor.com
account ?
A:
VietnamTripAdvisor.com
offers FREE
Membership. Your
member account
consists of your
Personal Contact
Information and
Travel Bookings. For
individual members,
your Email address
is your account
name. For Corporate
accounts, your
account name will be
sent to your
designated contact
person.
---------------------------------------------------------------
Q. What do I get
from my Membership ?
A: As a
VietnamTripAdvisor.com
member, you are able
to enjoy benefits
such as:
• Special discount
rates on Hotel and
Tour bookings;
• A record of your
Travel Bookings;
• Full subscription
to the
VietnamTripAdvisor.com
mailing list
offering hot news,
great deals, and
interesting articles
about Vietnam
• Automatic entry to
VietnamTripAdvisor.com
promotions.
---------------------------------------------------------------
Q. How do I
become a Member ?
A: Simply complete
the Registration
Form. Enter a valid
Email address as
your Member Name. A
Password will be
sent to that
address. When you
receive your initial
Password, complete
the registration
process.
---------------------------------------------------------------
Q. How do I
change my Password
and account name ?
A: Login and go to
your profile page.
Click on the Change
Password link. Enter
your new Password,
click Submit. It is
currently not
possible to change
the password you
have been assigned.
---------------------------------------------------------------
Q: What if I
forget my Account
Name or Password?
A: If you forget
your Account Name,
try using your most
common Email
addresses. If you
can't remember your
Password, send us an
Email and we will
Email it back to
you.
---------------------------------------------------------------
Q. Do I need to
enter my Personal
Contact Information
?
A: Your personal
contact information
is optional, but it
saves time when
filling out booking
forms – the
information is
automatically
inserted. It also
lets us get to know
you better and helps
us contact you
quickly if we need
to.
---------------------------------------------------------------
Q. How can I
change my personal
contact information?
A: Simply
login, change the
information in your
Registration &
Profile page and
click Submit.
---------------------------------------------------------------
Q: What's the
benefit of a Travel
Booking history ?
A: A Travel Booking
history lets you
view all your
bookings with us
since the date you
joined. The longer
your Travel Booking
history, the greater
the discounts you
can enjoy. To view
your Travel Booking
history, go to your
member profile page
and follow the
Travel Booking
History link.
---------------------------------------------------------------
Q: How do I
cancel my
membership?
A: Cancel your
membership anytime
you wish. After
cancelling, you can
continue to use the
VietnamTripAdvisor.com
website, but will no
longer enjoy the
benefits offered to
members. To cancel
your membership, go
to the Login page,
click on the Cancel
Membership link
under the member
section. Click
Cancel Membership to
remove your account.
Click OK to confirm
your cancellation.
Click Cancel if you
change your mind.
---------------------------------------------------------------
Q: When is the
best time to travel
Vietnam?
A: Vietnam climate
and temperature are
varied and different
between regions. So
there is no best
time to travel
Vietnam or any time
is the best time to
travel to Vietnam.
You could travel
Vietnam all year
round. At any time
of the year, climate
is good in some
regions while not so
good in some other
regions. You can
always select a
suitable tour.
--------------------------------------------------------------------------------
Q: What are the
hotels like?
A: You always can
find good hotels in
big cities and
famous tourist spots
in Vietnam. Hanoi
and HCMC offers the
best selection of
hotels. However, it
is observed the fast
growth of good
hotels and resorts
in other tourist
spots in the recent
years. For your
reference, below is
our selection of
hotels:
---------------------------------------------------------------
Q: Who is my
guide?
A: We have a strong
and multilingual
guide team coming
from all regions of
the country. They
are chosen for their
professionalism,
rich knowledge,
commitment, personal
ties with the
country and region
and ability to
inspire and
communicate with
you. They will be
your dedicated
friends during and
after your trip.
Many of our
customers still
exchange email with
them long after
their trip.
---------------------------------------------------------------
Q: What about our
meals and
transportation?
A: We try our best
to provide you a
good selection on
meals as well as
safe and comfortable
means of
transportation. You
can find information
on meals,
transportation, etc.
in the “How we
travel” section
following the detail
itinerary of each
tour.
---------------------------------------------------------------
Q: Are there any
hidden cost you do
not mention? What
about tipping?
A: No, there are no
other costs. Our
price covers
everything except
personal expenses.
Generally, tipping
is not compulsory.
If you are satisfied
with your guides,
drivers, a small
gratuity is an
appropriate way in
which to show
appreciation to
them.
---------------------------------------------------------------
Q: It is safe to
travel Vietnam?
A: Many may think
Vietnam is unsafe to
travel. But the fact
is quite different,
generally Vietnam is
safe. However, you
should exercise
caution and use
common sense to
avoid incidences of
personal misfortune.
But do not worry,
our guides will
advise you what is
“do and don’t” case
by case.
---------------------------------------------------------------
Q: What about
medical insurance?
A: It is advised
that travelers
should have some
form of medical
insurance before
arriving in Vietnam.
Although there are
several
international
medical clinics in
Hanoi and Ho Chi
Minh City, generally
the country still
lacks adequate
medical care for
serious illnesses
and injuries,
especially in other
areas. Therefore, we
advise that
travelers have
sufficient cover for
emergency medical
care as a
precautionary
measure. |
